Information we collect online

When you visit this website, we collect website usage information and information about your computer and internet connection, including your computer’s IP address, the type and version of browser (such as Internet Explorer 11.0) and operating system you use, your internet domain and, if you arrived at via a link from another website, the URL of the linking page.

We use this information to ensure, as far as is practical, that our site is compatible with the browsers and operating systems used by most of our visitors. We also use it for in-house research to improve our understanding of customer needs in developing the website.

The results of all such research and analysis will be presented as anonymous or aggregated information and will not reveal any personal facts about individual customers.

Find out about cookies  and how and why we use them.

Secure payments

Customers may pay for chargeable services using their credit/debit cards. These transactions are conducted using Stripe, Inc., organized under the laws of Delaware, which is a technical services provider. Email addresses are used to permit the helpdesk to check a caller’s identity in the event of an account query related to a particular session.